SimpleAppli Inc. — Personal Information Protection Policy
* The original version of this policy is the Japanese version (https://simpleappli.com/privacy_policy.html), and this is a translation. Although we have prepared it carefully, if there is any difference from the original due to translation, the original Japanese policy will apply.
This Privacy Policy (hereinafter, "this Policy") explains how we collect and use user information when you use the various services provided by SimpleAppli Inc. (including our website and various businesses; hereinafter, "the Service"). By using the Service, you agree that your information will be collected, transferred, handled, stored, disclosed, and otherwise used in accordance with this Policy. If you do not agree to the terms of this Policy, you are prohibited from accessing or using the Service.
In addition, this Service cannot be used by persons under the age of 16 in countries covered by the GDPR or similar rules. Please be careful.
This Policy does not apply to third-party applications or software (hereinafter, "third-party services"), or third-party products, services, or businesses, that are integrated with or accessed through the Service.
Personal information refers to information that can identify an individual customer, based on various information provided by the customer, the content of inquiries, website browsing history, and other descriptions.
The Service acquires your personal information within an appropriate range for the purposes of use described in Section 3 of this Policy.
This includes information in the following categories:
(1) Customer data and data necessary for business
1. When you access the Service, you provide messages, files, and other content data (hereinafter, "customer data").
2. Credit card, bank account information, address, name, and other information necessary for business, for purchases and refunds.
(2) Other data
1. You provide detailed information such as your email address, password, domain or similar account, and phone number (if required) for services that require login or when contacting us.
2. Statistical data about usage of the Service, and metadata about usage generated by the Service.
3. Log data. When you access the Service, our server computers automatically collect and record information in log files.
This log data may include IP address, various browser settings including browser type and plugins, web page navigation information, date and time of use of the Service, language type, cookie data, and various identifiers.
4. Device information. Information about the device accessing the Service, such as device type, operating system, and settings, as well as app IDs and device identifiers.
5. Crash data. Crash data generated when the app does not run properly and crashes.
6. Location information. We receive your approximate location from the Service or from third parties we work with.
For apps that handle location as a main function, we may collect precise location information with your explicit permission.
7. Cookie information. Information from cookies and similar technologies obtained through the Service and collaborating third parties. This may be used to analyze login status, usage, and for advertising.
8. Data shared by third parties we collaborate with. Shared information provided to the Service by third-party services used within the Service.
The Service uses your personal information for the following purposes:
(1) To contact you and reply to messages and notifications
(2) To ship required documents, etc.
(3) For identity verification
(4) To provide recommendations and other information
(5) To improve products through customer analysis
(6) To communicate information necessary for business to partner companies
(7) To prevent unauthorized use of products
(8) To comply with laws, legal procedures, and regulatory requirements
(9) To manage accounts and billing information
The Service uses your personal information within the scope described in Section 3 of this Policy, and will not use it for any other purpose without your consent.
The Service will not provide or disclose your personal information to third parties except in the following cases:
(1) With your consent
(2) When processed so that you cannot be identified
(3) When outsourcing the handling of personal information, within the scope necessary to achieve the purposes notified to you, to a company that has entered into a confidentiality agreement with us regarding the handling of personal information
(4) When sharing with a company that has entered into a confidentiality agreement with us regarding the handling of personal information, within the scope of the purposes notified to you
(5) Display within the Service. This includes, for example, displaying your email address on a screen after logging in
(6) When required by law
(7) To exercise our rights, prevent fraud, and protect and defend property and safety
(8) When sharing with companies necessary for providing the Service, such as server management companies or platform providers. For example, Google LLC, Apple Inc., etc.
(1) For products that incorporate Google LLC's APIs or services, the following privacy policy additionally applies:
https://policies.google.com/privacy
(2) The Service may use Google Analytics for Firebase, provided by Google LLC.
In this case, non-personally-identifiable usage statistics for the Service are collected anonymously and automatically sent to our managed servers.
The statistical data sent is used to improve the quality of our products.
(3) All transactions concerning the Apple App Store are subject to Apple's privacy policy.
(4) All transactions provided through Microsoft's platform are, with regard to Microsoft's data processing, additionally subject to Microsoft's privacy policy.
(5) If you log in using a third-party login service, the information you provide when using that login service will be processed according to the relevant login provider's privacy policy. Please contact each login provider for details.
The Service complies with laws regarding the protection of personal information. However, since information is managed primarily in Japan, this Policy is based on Japanese law.
(1) We establish rules for handling personal information and data, appoint personal information administrators, and appropriately acquire, use, and provide personal information by educating our administrators.
(2) We take appropriate safety measures for acquired personal information to prevent leakage, loss, damage, and unauthorized access.
(3) We make efforts to protect the various data we receive from customers from loss, unauthorized use, and other risks.
However, due to the nature of information processing technology, we cannot guarantee that this data is absolutely secure.
(1) We store customer data in accordance with your instructions and as required by applicable law.
(2) We retain your personal information for as long as necessary to provide the Service to you.
When it is no longer needed, we will erase it unless a longer retention period is required or permitted by law.
(3) We may retain your data for as long as necessary for the purposes described in this Privacy Policy.
This includes pursuing legitimate interests, complying with legal obligations, conducting audits, resolving disputes, and fulfilling contracts with other companies,
and we may retain your data for the necessary period even after your account has been deactivated.
The Service will respond appropriately and promptly to inquiries, corrections, and deletion requests regarding your own personal information. For procedures related to disclosure, please contact us using the inquiry contact below.
The Service maintains a contact point for general inquiries regarding this privacy policy and the personal information you have provided.
If you have any questions or concerns about personal information, please contact us at the email address below.
support@simpleappli.com
※ When requesting disclosure of personal information, we may ask you to provide information to identify the target personal information.
The Service will make ongoing efforts to improve this Policy. In addition, this Policy may be changed due to changes in laws or other circumstances.
The revised Policy will take effect from the time it is posted on our website or the app distribution page, and we recommend that you check the latest version of this Policy.
If there is a major change to this Policy, we will notify you within the Service.
If you do not agree to a change in this Policy, please disable your account for the Service or contact us.
We may transfer your personal data to Japan and the United States.
When we transfer personal data from a jurisdiction with different data protection laws, we implement the following protective measures:
(1) Personal information and rights of California customers collected under the California Consumer Privacy Act (hereinafter, "CCPA")
1. Customers in California have rights under the CCPA.
2. We do not sell (in the sense defined by the CCPA) the personal information we collect as described in this Policy. We also do not sell without offering the right to opt out.
3. We may use third-party cookies for advertising purposes as described in this Policy.
4. Customers in California can make claims under their CCPA rights by contacting us via the personal information inquiry contact in this Policy.
In doing so, we will use information related to your account to verify your claim.
A government-issued ID may be required for verification, and you may also designate an agent to exercise these rights on your behalf.
(2) Regarding customers in other regions
1. We implement protective measures based on Japanese law.
Last revised: September 30, 2024
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